Shipping Information
Performance Shakers charges fixed priced delivery/shipping on all orders; depending on the delivery location.
Shipping to Australian states and territories:
QLD/WA/NT :$110 incl GST
NSW/SA/TAS/ACT:$90.00 incl GST
VIC : $60 incl GST
Shipping to countries other than Australia:
Your shipping price will vary depending on mode of transport.
If you have issues or questions surrounding overseas delivery please contact us on paul@shaker.com.au
Australian Addresses:
Our shipping providers usually are able to deliver within 2-7 Business Days but can vary based on remote locations and if there is any road access areas – especially to Northern Territory, Australia.
** Please note : Deliveries where is a secondary courier involved may change the delivery time and price point.
Overseas Addresses:
Due to a number of factors we are unable to provide an exact time frame for delivery to overseas addresses due to Import restrictions/customs and shipping providers. A timeframe will be provided after delivery has booked. Please note this is just an estimate, and delays may occur that are our of our control.
Customs and Import charges are not charged to Australian customers if the shipping address is domestic, but for all overseas customers it will depend on your countries Customs body for what those charges that may be inccured.
Yes, we do ship internationally, but you may need to contact us to process your order, or for us to give you a quote for shipping prior to you processing your Performance Shakers order.
Returns & Refunds
Our returns policy is in addition to your rights under the Australian Consumer Law. This policy does not exclude or replace your consumer guarantee rights under the Australian Consumer Law, described below (see the “Consumer Guarantees” section).
Unfortunately we do not offer change of mind returns. We can only offer you a refund if the product is faulty or fails to meet a consumer guarantee under the Australian Consumer Law (in which case, see the “Consumer Guarantees” section below).
If a product is faulty or fails to meet a consumer guarantee and you would like a refund or replacement, please notify us of your return by email (see details of this in the ‘Returning your items – shipping’ section), and provide us with a receipt or proof of purchase. This can be one of:
· An original order confirmation number (received electronically when the item was purchased); or
· A credit or debit card statement.
No, all return charges must be paid for by the customer.
If we deem the product to be faulty on its return, we will provide free shipping to you for your replacement.